What This Policy Covers
Clear privacy rules help you decide whether to open your account and what data you share with us. This Privacy Policy covers the details you enter during account creation, the device signals we read when you log in, cookie use in the lobby, and wallet records
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linked to DANA, OVO, GoPay and QRIS. We also record support chats, email threads and verification steps when you ask us to fix account access or payment matching. Account access depends on local law, and we may need to keep certain records when a transaction, complaint
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or security check is still active. If you are in Medan and contact us from a mobile browser, the same policy applies: we look at the account, device and request context needed to answer you, not unrelated files on your phone.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.